Ordering Custom Cups? Here's What to Expect

Custom cups are a no-brainer. They set your business apart, they advertise for you, and they're a great way to keep your business ahead of your competitors. But how do you go about ordering custom cups? Here are answers to common questions about what to expect.

What You Need to Have Prepared:

After submitting your order on our website, please email custombranding@frozendessertsupplies.com. You'll need to send them these things:

  • A large .png or .ai file of your logo (this means it has a transparent background),
  • A compressed or zipped folder with the fonts used in your logo and branding,
  • Any other files you think would be helpful (examples of other cup styles that you like, colors within your brand, style guides, or icons or elements you use within your brand).

    If you don't have everything listed above, that's no problem. Our talented design team will still be able to make an awesome custom design for you.

    As for the ordering itself, you will need to send our team a few other things. These include:

       

      How Long You Should Expect it to Take:

      After you submit your order on our website and email our custom branding team, the cup design digital proof will be ready for you to look over within 24 hours. This is where you can make any changes you see fit. Once you've approved the design proof, we'll send it to our manufacturers. If you order between 500 and 20,000 premium, full-color cups, they'll take 3-4 weeks to get to your store. If you order 50,000 cups or more, it will take longer. We'll be able to tell you specifically how long it will take when we correspond with you. If you order our standard custom-printed cups, our manufacturer is overseas, so it will take longer. For orders between 1,000 and 5,000 cups, it will take 3-4 weeks. For orders of 10,000 or more cups, it will take 12-16 weeks to get to your store.

      How Much Money You Should Expect to Spend:

      Unlike many of our competitors, we don't charge an upfront design fee. The only cost you have to worry about is the cups you order. The price for each cup varies based on the number of cups you order. Below are the prices for our 5-ounce custom cups.

      For our standard custom-printed 5-ounce paper ice cream cup, you'll spend:

      • $0.64 for each cup when ordering 1,000 cups
      • $0.42 for each cup when ordering 3,000 cups
      • $0.38 for each cup when ordering 5,000 cups
      • $0.10 for each cup when ordering 10,000 cups
      • $0.066 for each cup when ordering 20,000 cups

        For other sizes, click here.

        For our premium custom-printed 5-ounce paper ice cream cup, you'll spend:

        • $1.27 for each cup when ordering 500 cups
        • $0.83 for each cup when ordering 1,000 cups
        • $0.49 for each cup when ordering 2,500 cups
        • $0.27 for each cup when ordering 5,000 cups
        • $0.24 for each cup when ordering 10,000 cups
        • $0.22 for each cup when ordering 20,000 cups

          For other sizes, click here.

          Previous Custom Cups We've Designed:

          Here are a few of the cups we've designed.

          Custom Cup Examples, Designing Custom Cups? Here's What to Expect

          When you order our custom cups, you work directly with our talented and accomplished designers and custom branding team. This means you don't have to worry about your vision getting lost in the line of communication. What you ask for is what you get.

          If you have any other questions about ordering custom cups, please call our office at (480) 428-1999 or email our custom branding team at custombranding@frozendessertsupplies.com.