FAQ
What are the differences between your spoons?
There is a strength guide on our page for spoons found here. Our different spoon styles are made with different plastics and molds, giving them different qualities and shapes. If you have questions about specific spoons, give us a call. We would be happy to talk about them. We’ll even send you some samples to check out for yourself!
My spoons/cups/lids are defective. What should I do?
We pride ourselves in a strict quality control process. However, on rare occasions, there can be issues in the manufacturing process. If you received supplies that are in some way defective, give us a call or send us an email. We’ll figure out what the problem is and make things right.
Are your cups flush-fill or practical-fill?
All our cups are practical fill. That means that the measurement of our cups isn't based on the volume of the cup to the rim, it's slightly below the rim. This way, you don't have to overflow your cups to get the right amount of product in them.
What measurement do you use for your cups?
We use fluid ounces (fl oz) to measure our cups.
What is the Premium Line?
I only received part of my order. What should I do?
Do you price match?
How can I get a discount?
Can I get samples?
Do you have a rewards program?
We have a great rewards program you can join! It's at the bottom left corner of your screen. You can be rewarded for every dollar you spend. To learn more about it, read this article.