FAQ

What are the differences between your spoons?

There is a strength guide on our page for spoons found here. Our different spoon styles are made with different plastics and molds, giving them different qualities and shapes. If you have questions about specific spoons, give us a call. We would be happy to talk about them. We’ll even send you some samples to check out for yourself!

My spoons/cups/lids are defective. What should I do?

We pride ourselves in a strict quality control process. However, on rare occasions, there can be issues in the manufacturing process. If you received supplies that are in some way defective, give us a call or send us an email. We’ll figure out what the problem is and make things right.

Are your cups flush-fill or practical-fill?

All our cups are practical fill. That means that the measurement of our cups isn't based on the volume of the cup to the rim, it's slightly below the rim. This way, you don't have to overflow your cups to get the right amount of product in them.

What measurement do you use for your cups?

We use fluid ounces (fl oz) to measure our cups.

What is the Premium Line?

Our Premium cups are our highest quality cups. They are slightly more expensive than our other cup lines. The dimensions differ from our other cups, so our Premium cups have exclusive lids found here. These cups are only available in 12 oz, but we would be happy to produce some in other sizes if you really want them! Just ask!

    I only received part of my order. What should I do?

    Sometimes, products are shipped from multiple locations and may not arrive on the same day. Don’t panic! Give us a call, and we can look into it to find out where the rest of your order is.

      Do you price match?

      Absolutely! We are happy to beat any price you find on similar products. However, keep in mind that the price you see on our website is the final price including shipping. There are no hidden fees. Many other websites add expensive shipping, miscellaneous fees, and high minimum order quantities during checkout that make your price much higher than their website shows.

        How can I get a discount?

        Subscribe to our email list at the bottom of our website to be notified about sales!

          Can I get samples?

          Of course! Email or call us to talk about products, and we will send you samples of whatever products you would like to see.

            Do you have a rewards program?

            We have a great rewards program you can join! It's at the bottom left corner of your screen. You can be rewarded for every dollar you spend. To learn more about it, read this article.